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Warranty conditions

  • The warranty period is one year from the date of shipment. The warranty terms are product warranty, excluding man-made damage and natural disasters, and do not apply to consumable parts. *Note: Batteries are consumable parts.

  • This warranty does not cover any failure caused by any factors other than defects in the product itself, including but not limited to the following conditions:

  • A. Natural disasters, earthquakes, lightning strikes and other accidents.
    B. Improper use/abuse/misuse (e.g. removing the filter by yourself, not following the instructions, etc.).
    C. Cosmetic damage.
    D. Repair, modification, or disassembly by unauthorized personnel.

  • All product items are labeled with serial numbers which serve as proof of warranty. If lost or damaged, we will be unable to provide warranty service.

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